Setup Guide

How to Setup Your Shop

Follow these simple steps to get your shop live on Zaveato and start selling to customers.

Shop Setup Checklist

Complete all steps to activate your shop

Estimated time: 20-30 minutes
1

Create Your Shop

Set up your shop name and unique code

Start by creating your shop with a memorable name and unique shop code. The shop code becomes part of your shop URL and cannot be changed later, so choose wisely!

Choose a clear shop name Pick a short, memorable shop code
2

Add Shop Address & Contact Info

Where is your shop located?

Enter your shop's complete address and contact information. Customers need to know where you're located for collection orders and delivery range calculations.

Full address with postcode Contact email and phone Contact person details
3

Setup Payment (Stripe)

Connect your payment account

Connect with Stripe to accept card payments securely. Zaveato manages the payment processing for you, with funds transferred to your bank account monthly.

Secure payment processing No technical setup required Monthly payouts to your bank
4

Select Your Shop Categories

What type of shop are you?

Choose the base categories that best describe your shop (e.g., Grocery, Restaurant, Bakery, Butcher). This helps customers find you when browsing.

Select relevant categories Can select multiple if applicable
5

Create Product Categories

Organise your products into categories

Create categories to organise your products (e.g., "Fresh Produce", "Dairy", "Beverages"). Good categorisation makes it easier for customers to find what they're looking for.

Create clear category names Use up to 3 levels deep Organise logically
6

Add Your Products

List your products for sale

Add your products with names, descriptions, prices, and images. You can add products one by one or import them in bulk via CSV file.

Add product images Set accurate prices Add variants if needed Bulk import via CSV
7

Configure Fulfilment Options

Set up collection and/or delivery

Choose how customers can receive their orders. Enable collection for in-store pickup, delivery for home delivery, or both. Set delivery fees, minimum order values, and estimated times.

Enable Collection and/or Delivery Set delivery fee Free delivery threshold Estimated preparation time
8

Upload Logo & Banner

Brand your shop with visuals

Upload your shop logo and a banner image to make your shop stand out. Professional branding builds trust with customers.

Logo: 200x200px recommended Banner: 1200x300px recommended Use high-quality images
9

Add Your Policies

Set terms, returns, and refund policies

Add your shop policies including terms and conditions, return policy, refund policy, and cancellation policy. Clear policies protect both you and your customers.

Terms & Conditions Return Policy Refund Policy Cancellation Policy
10

Run Readiness Check & Activate

Verify all requirements are met

The system will verify that all requirements are met before you can activate your shop. Fix any outstanding items, then click "Activate Shop" to go live!

At least one product category At least one active product Shop address completed Contact info provided Fulfilment option enabled Payment setup complete

Your Shop is Live!

Congratulations! You can now accept orders

Your shop is now active and customers can start ordering from you on Zaveato. Monitor your orders from the Live Orders dashboard.

Pro Tip: Complete Your Business Profile

It is highly recommended to update your Business Profile with all helpful information for customers. A complete profile builds trust and helps your shop stand out.

  • Add your business description and story
  • Include your opening hours
  • Add social media links
  • Enable Pay on Delivery/Pickup if desired

Add Staff Members

If you have staff who will manage orders, add them as shop staff so they can access the orders dashboard and process orders.

Product Extras

Set up product extras and add-ons to allow customers to customise their orders (e.g., extra toppings, gift wrapping).